When TCAPS is closed due to bad weather, all programs in Traverse City will be canceled; lunch will not be served at any of the network locations; and all outreach locations will be closed. Additionally, if Kingsley schools are closed due to bad weather, Kingsley and Fife Lake programs will be canceled. If Forest Area schools are closed, then Fife Lake programs will be canceled.
The Traverse City Senior Center will be open for regular business hours and members will be welcomed at the center, however, all programs and lunch will be canceled.
For a complete school closing list, please listen to WTCM 103.5, watch the news or check UpNorthLive.com. No additional notice will be given.
Code of Conduct Policy
This policy was adopted by the Senior Center Advisory Board to assure the Experience of a Lifetime for all of our volunteers, members and guests. It is designed to:
Create a pleasant atmosphere for everyone
Maintain the respect of every individual involved in Center activities
Provide an environment for good fellowship
To achieve this, all members, volunteers, and guests should:
Adhere to the policies and procedures of the Center
Assist staff in enforcing this Code of Conduct
Be responsible for your own personal property
Behave and speak in a manner which is respectful of others
Leave the premises in the same condition in which it was found
Refrain from using foul language
Report any unusual occurrences immediately to the staff or Front Desk receptionist
Smoke only in designated areas outside the building, and use disposal containers
Wear reasonable clothing and shoes suitable for the activity
Alcohol & Tobacco
Alcohol and tobacco are not permitted in the building. Soliciting in the Center is not allowed, except with the prior approval of the Director or staff.
Noncompliance with the Code may result in membership being rescinded, or an individual being asked to leave the premises until such time as they are willing to conform to the Center's Code of Conduct.
Grand Traverse County recognizes that a secure, supportive and inviting environment is necessary for the Senior Center. Further, it establishes an environment where each person has a right to make choices and is responsible for the consequences of those choices.
No guest, staff member, volunteer, or any other person shall be allowed to intimidate, bully, threaten to harm, or cause harm to any person or property at any time, for any reason.
In a situation of physical attack or hostile physical contact, threat of intent to cause physical or mental harm, stealing, intentional damage to property, or lying, the following procedure may be ignored and immediate membership revocation issued.
Should staff become aware of or observe inappropriate behavior in the Senior Center or sponsored event, they are to follow the following steps:
Step 1: Staff will privately address the individual about what specific behavior is unacceptable, and that the behavior will not be tolerated. This step is considered a verbal warning that the behavior displayed is unacceptable and cannot occur again.
Step 2: If the person's behavior continues, staff has the authority to direct the person to leave the building immediately. If the person chooses not to leave the building voluntarily, there will be no other choice than to enforce their removal by calling law enforcement for assistance.
A written warning may be issued if behavior persists on a separate occasion.
Step 1: Staff will privately address the individual about what specific behavior is unacceptable, and that the behavior will not be tolerated. The conversation will be put in writing, and a copy given to the individual.
Step 2: If the person's behavior continues, staff has the authority to direct the person to leave the building immediately. If the person chooses to not leave the building voluntarily, there will be no choice other than to enforce their removal by calling law enforcement for assistance.
A membership revocation may be issued if behavior persists on a separate occasion.
Step 1: Staff will privately address the individual about what specific behavior is unacceptable, and that the behavior will not be tolerated. The conversation will be put into writing, and a copy given to the individual.
Step 2: If a person's behavior persists, but on a third occasion from the original verbal warning, staff is authorized to issue a revocation of membership to the individual, and may direct them to leave the building immediately.
In the event of a member’s revocation of membership, they may appeal this decision to the Parks and Recreation Director, by submitting a written request. The Director will review the case, hearing from both the member and staff. If the Director should agree with the staff’s decision, the member’s revocation will stand as issued. If the Director should disagree with staff’s decision, staff will have the opportunity to change their decision or refer the issue to County Administration for further review.